Warranty & Care
Every Real de XIV jewel is created to accompany you throughout your life. That's why we back our pieces with a 12-month warranty against manufacturing or material defects under normal use conditions.
All our creations are properly hallmarked to guarantee the authenticity of the materials used. Additionally, we offer maintenance, cleaning, and inspection services to help you preserve the beauty and brilliance of your jewelry over time.
As part of our commitment to excellence and customer satisfaction, the first maintenance service for your jewelry is completely free. Additionally, the first size adjustment is included in the purchase price to ensure a perfect fit.
Our commitment to you does not end with the delivery of the piece; it continues throughout the life of the jewelry.
✦ Authenticity Guaranteed
All our pieces are delivered properly hallmarked.
✦ 12-Month Warranty
Against manufacturing defects or material flaws.
✦ First Service Included
Professional cleaning and inspection at no cost.
✦ First Sizing Adjustment Included
To ensure comfort and a perfect fit.